Terms and Conditions listed below applies to all orders placed by customers on AMB by Tolani website.
Kindly note that by using ambbytolani.com and/or by placing an order, you have agreed to be bound by the terms and conditions set out below. Please make sure to read and understand this (“Terms”) before you place your order.
These terms might be updated from time to time without prior notice to you. The version of the Terms that applies to your order will be those on ambbytolani.com at the time your order was placed.
AMB by Tolani wants to provide the best online services to Customers. As a result, we ensure a round the clock service. Customers must understand and agree not to;
(i)promote, post, re-post, transmit, or upload any negative content or communications that could harm or have a negative impact on our brand, products or services;
(ii) act in a manner that will affect the security of ambbytolani.com site or interfere, inhibits or restrict others from using or enjoying ambbytolani.com site,
(iii) attempt to copy content from ambbytolani.com site or employ devices, engine, software, tool, agent, script or other device or mechanism to navigate or search the site.
Rights are reserved to AMB by Tolani to immediately revoke access to the site and close the account of any user who violates all provisions in these terms and conditions.
Prices and delivery charges
Prices seen on products at ambbytolani.com does not include a delivery charge, import taxes or custom duties. AMB by Tolani will not bare these charges. The cost for each delivery method is clearly indicated during the check-out process. If AMB by Tolani is unable to deliver the customer’s order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.
The delivery charge will be the same for each order, regardless of the size but the weight of customer’s order will determine the deliver fee for international shipments.
The orders should be placed at ambbytolani.com. If you experience any challenges or in need of further information please call the customer care number provided on the site. Orders unable to be fulfilled by AMB by Tolani due to any reason, will be made known to the customer and if payments are received, a refund will be issued.
AMB by Tolani endeavors to dispatch the item(s) as soon as orders are placed and ensures the customer’s order is delivered in line with the selected delivery option. Orders are usually made within the communicated time, however in a very unlikely situation, where an order exceeds 30 days, unless it’s a shipment, the customer may cancel the order.
14 days to return
AMB by Tolani is happy to refund or exchange any item(s) within 14 days from date of arrival, if for any reason the customer changes their mind.
(subject to the stated terms and conditions).
Customers should make sure items are returned new, unused and with the original packaging. AMB by Tolani will not accept returns of faulty items if they have not been treated as instructed in the garment care label.
Unfortunately returns that do not meet our guidelines cannot be accepted and will be shipped back to the customer.
How to Return?
It is recommended for the customer to drop it off at the Post Office for tracking and proof of delivery.
Customers should package items carefully, with each item in its original packaging and all labels attached (including hangers). Shoes must be in their original, undamaged box as it is considered part of the item. Please do not use the shoe box as protective packaging.
What happens next?
Within 3 business days of receiving customer’s returned item(s), AMB by Tolani will send an email to confirm that the customer’s card has been refunded or an exchange has been issued. Please note that items must meet AMB by Tolani’s return policy.
The details of customer’s returned item(s) will also be sent to his/her email address.
Please note it can take a few days for banks to complete the refund, depending on their processing time.
For orders paid with Bank Transfer, AMB by Tolani is only able to offer a product exchange or refund in store credit.
Ambbytolani, 35 Moulins Road, London E9 7EL, United Kingdom.
It’s payment before delivery.
Acceptable payments at AMB by TOLANI includes debit (Visa or Master card) or credit card. Purchaser’s card will be checked to ensure validity, also to ensure sufficient credit for the placed order.
Note that all bank charges are charged from the customer’s account, also gift cards are not acceptable.
The colors of each product displayed on ambbytolani.com are bold and clear.
All measurements are stated on the each products available on the site. It’s important for customers to note the measurements may vary depending on the materials used.
Customer should immediately make us aware by filing a complaint and return any item(s) with defects upon receiving them. AMB by Tolani guarantees a refund or a swap of such item(s).
If there are claims for payment resulting from connection of delivering of goods, AMB by Tolani has the right to assign to third parties for such a claim.
Other terms shall stand, if ever any of these terms are disallowed in court or by any legal regulator.
Ownership of rights
All products, trademarks and copyright at ambbytolani.com remain with AMB by Tolani. Use of products and contents on ambbytolani.com for personal or commercial purpose without permission is strictly forbidden.
AMB by Tolani
35 Moulins Road, London E9 7EL, United Kingdom.
Customer can contact AMB by Tolani via email; email@example.com,
for further information.