Clothing designer the world
Clothing designer the world
Clothing designer the world
Clothing designer the world

Terms and Conditions

14 days to return

We are happy to refund or exchange any item within 14 days from date of arrival, if for any reason you change your mind

(subject to ourterms and conditions).

Please make sure your items are returned new, unused and with its original packaging. We cannot accept returns of items as faulty if they have not been treated as instructed in the garment care label.

Unfortunately returns that do not meet our guidelines cannot be accepted and will be shipped back to you.

 

How to Return?

  • We recommend you drop it off at the Post Office for tracking and proof of delivery
  • Package your items carefully, with each item in its original packaging and all labels attached (including hangers). Shoes must be in their original, undamaged box as it is considered part of the item. Please do not use the shoe box as protective packaging.
  • Shoes must be in their original, undamaged box as it is considered part of the item. Please do not use the shoe box as protective packaging.

What happens next?

  • Within 3 business days of receiving your returned item, we will send you an email to confirm that your card has been refunded (or exchanged). Please note that items must meet our return policy.
  • The details of your return will also be sent to your email address.
  • Please note it can take a few more days for your bank to complete the refund, depending on their processing time.
  • For orders paid with Bank Transfer, we are only able to offer a product exchange or refund in store credit.

 

What is our returns address?

 ambbytolani, 35 Moulins Road, London E9 7EL, United Kingdom.

 

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